The National Emergency Management Agency (NEMA) has charged its officials to leverage on technology for emergency and disaster management in the country.
The Director-General of the agency, Zubaida Umar, said this on Wednesday, October 9, 2024, in Benin City, Edo State, during the 2024 Customers Service Week of the agency with the theme: “Above and beyond”.
Umar noted that the agency’s customers, whether victims of natural disasters, displaced persons, or communities impacted by disasters, relied on the agency to provide timely, efficient, and compassionate assistance.
Umar, represented by Dahiru Yusuf, Head of Operations in the Benin office, urged officials of the agency to continue to seek ways to improve service delivery to victims of disasters.
“We are in an era where technology is changing the landscape of emergency management, from early warning systems to disaster mapping and response coordination tools.
“Therefore, let us embrace innovation and continuously improve our systems and processes to better serve the public,” she said.
According to her, the complexity of emergency situations required collaboration across different departments and external partners.
He added that by working together, sharing knowledge, and supporting each other, the agency could achieve even greater success in fulfilling its mission.
She called on the officials to reaffirm their commitments to working tirelessly in achieving excellence in service delivery, innovation, and teamwork in their duties.
By Usman Aliyu
